Privacy Policy

1. Data We Collect

We collect information you provide directly when creating an account, including your name, email address, phone number, company name, and role within your organization.

When you use ArchitonX, we collect project-related data you enter such as project details, documents, schedules, budgets, meeting minutes, and other construction management information.

We automatically collect certain technical information including your IP address, browser type, device information, operating system, and usage patterns within the platform.

If you choose to integrate third-party services, we may collect data from those services as authorized by you during the integration setup.

2. How We Use Your Data

We use your information to provide, maintain, and improve the ArchitonX platform and its features, including AI-powered analytics and recommendations.

Your data is used to personalize your experience, deliver relevant insights, generate reports, and power construction management features you rely on.

We use technical data for system security, fraud prevention, performance monitoring, and to diagnose and fix technical issues.

With your consent, we may use your contact information to send product updates, feature announcements, and relevant industry communications. You can opt out at any time.

3. Data Storage & UAE Data Residency

All customer data is stored on secure servers located within the United Arab Emirates, in compliance with UAE data protection regulations and local data residency requirements.

We utilize enterprise-grade cloud infrastructure with data centers in the UAE region, ensuring your construction project data remains within the country's borders.

Data backups are maintained within the UAE and are encrypted both in transit and at rest using industry-standard AES-256 encryption protocols.

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, data is permanently removed within 90 days, subject to legal retention requirements.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share data with trusted service providers who assist in operating our platform (hosting, analytics, customer support), subject to strict confidentiality agreements.

We may disclose information if required by UAE law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of ArchitonX, our users, or the public.

If you use integrations with third-party tools (accounting software, communication platforms), data is shared only as necessary for the integration to function and only with your explicit authorization.

5. Security Measures

We implement comprehensive security measures including end-to-end encryption, multi-factor authentication, role-based access controls, and regular security audits.

All data transmissions between your devices and our servers are encrypted using TLS 1.3. Data at rest is encrypted using AES-256 encryption.

We conduct regular penetration testing, vulnerability assessments, and security reviews to identify and address potential threats to the platform.

Our security team monitors systems around the clock for unauthorized access attempts and suspicious activity, with automated alerts and incident response procedures.

6. Cookies & Tracking

We use essential cookies to maintain your session, remember your preferences, and ensure the platform functions correctly. These cookies are necessary for the service to operate.

We use analytics cookies to understand how users interact with ArchitonX, helping us improve the user experience. These can be disabled in your browser settings.

We do not use third-party advertising cookies or tracking pixels. Your usage data is never shared with advertising networks.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can do this through your account settings or by contacting our support team.

You have the right to export your data in a machine-readable format. ArchitonX provides data export tools within the platform for project data, documents, and reports.

You have the right to withdraw consent for optional data processing activities, such as marketing communications, without affecting the core service.

You have the right to lodge a complaint with the relevant UAE data protection authority if you believe your data rights have been violated.

If you wish to close your account, you may do so through your settings. We will delete your personal data within 90 days, retaining only what is legally required.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes via email or through a prominent notice on the platform at least 30 days before the changes take effect.

Your continued use of ArchitonX after any changes to this policy constitutes your acceptance of the updated terms.

We maintain an archive of previous versions of this policy, which you can request by contacting our support team.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection team:

Email: privacy@architonx.com

Address: ArchitonX Technologies, Dubai, United Arab Emirates

We aim to respond to all privacy-related inquiries within 5 business days.